Sales conditions Chalets de Rosaël in Val Thorens

 

Sales Conditions on winter season

 

Booking conditions

Each reservation will be confirmed upon receipt of 30% deposit on total amount of the stay.

The balance is payable no later than one month before arrival.

A deposit of 500€ is payable per apartment and a deposit of 1000€ for AUTHENTIC 10 pers. LUXE and MOUFLON 10/12 pers. LUXE.

 

Cancellation fees

In case of cancellation between 45 and 15 days prior to the date of arrival: 30% of total stay will be retained by Les Chalets de Rosaël.

In case of cancellation between 14 and 8 days prior to the date of arrival: 50% of total stay will be retained by Les Chalets de Rosaël .

In case of cancellation less than 8 days prior to the date of arrival, no-show or shortened stay: 100% of total stay will be retained by Les Chalets de Rosaël.

As part of your stay, we disclaim any responsibility for theft or damage of personal belongings in the apartment and its annexes. We recommend you take out a Holiday Home Insurance from your insurer. Prices according to effective VAT rate on 01/01/2015, given for information and subject to modifications. Non contractual document.

 

Sales Conditions on summer season

 

Booking conditions

A deposit of 30% of the total price of the stay.
The balance is payable no later than one month before arrival.

A deposit of €500 is payable per apartment (excluding 10 pers. LUXE and 10/12 pers. LUXE with a deposit of €1 000).

 

Cancellation fees

In case of cancellation between 30 and 15 days prior to the date of arrival: 30% of total stay will be retained.
In case of cancellation between 14 and 8 days prior to the date of arrival: 50% of total stay will be retained.

In case of cancellation less than 8 days prior to the date of arrival, no-show or curtailed stay: 100% of total stay will be retained.

City tax extra charge according to going rate. Prices according to effective VAT rate on 

 

Settlement of disputes

In accordance with L 156-1 of the Consumer Code (French law), and in the event of a dispute relating to these terms and conditions, customers are informed by Les Chalets de Rosaël of the possibility of recourse to a conventional mediation procedure or to any alternative method of dispute settlement : MTV – MEDIATION TOURISME ET VOYAGE.

 

Guests should first contact customer services of Les Chalets de Rosaël to attempt to resolve the dispute amicably. If no amicable settlement is reached within 60 days, guests can contact the Mediator for Travel and Tourism on the following website: www.mtv.travel.